Place checks in the boxes next to the desired folders.Find the device by click on the devices on the left.On Chrome, Safari, or Edge, go to and sign in with the username where (EID) is your EID.If it is interrupted for any reason, the restore can be resumed, and it will continue where it left off. The restore can take a while depending on a number of factors: the size of the files to be restored, the network connection type and quality, if the system sleeps/hibernates while the restore is running, etc.
Click the 'Restore Files' button at the bottom right corner of the window. Place checks in the boxes next to the desired folders and files. Select the date you'd like to restore from using the 'As Of Today' date picker. 
Open Code 42, and provide EID credentials. It is highly recommended that large restores be done while the system is connected via ethernet. Large restores (greater than 2 GB) should be done via the application Small restores can be done via the Code42 website at Using the client to perform large restores is recommended.įor Mac web restores (or if you did not select 'current permissions' on a client restore) - you MUST apply the correct permissions after the restore completes to the files via chown/chmod or using the finder GUI (as always - contact you need assistance. (My mistake that's their enterprise on site solution they're sunsetting)ĭisgusting that they gave us so little notice for such a major change, I have no idea how I'm going to move all our backup history to another platform, in fact I don't think there's going to be an effective way to do it, I would have to manually export every backup from every day, week, month, and then how would I import them into another system so they were still searchable? Basically all of our previous backups are being rendered useless.Restores over 2 GB are cumbersome, unpredictable, and often fail via the web interface. Also note that they're sunsetting local backups next year. I wanted to let other people know in case they didn't realize, as you'll be losing a lot of backup history. "This change will be applied to both local and cloud destinations." Does this only affect files backed up to Crashplan Cloud, will our local backups stored on our own drives still retain files for longer than 90 days?" "I received an email mentioning your 'Deleted files retention' period is changing to a maximum of 90 days.
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